We set our heating system to approximately 68 degrees.  We also put a thermometer in each apartment.  Before calling the office make note the current temperature in your apartment. 

If your apartment is too hot, above 72 to 75 degrees, during the winter (October through April), do not open your windows or turn your radiators off.  Submit a maintenance request or call the office and our maintenance staff will adjust your radiators.

If your apartment is cold:

1. Check and make sure all your windows are completely closed and locked.  If a window is open, or not locked, cold air can easily seep into the apartment. In the spring and fall on sunny days it is common for the boiler to not run as much during the day.  If your apartment does not warm up in the evening follow the instructions below. 
2. If it is around 60-65 degrees submit a maintenance request or call the office.  We will come check your radiators within 1 business day. 
3. If your thermometer is below 60, and your windows have been closed for the last 12 hours, call the emergency number and let our staff know what the temperature is.  They will either come and adjust the boiler or may need to adjust the radiators in your apartment.

Changes made to your radiators or the heating system often take 6 to 12 hours for the boiler to fully cycle on and off enough to get your apartment back to a normal temperature.