If possible have a person with a second set of keys to your apartment let you in. Otherwise call the office emergency number to have staff open your apartment for you. During business hours, Monday to Friday there is a $25 charge for letting you back in. Outside of business hours there is a $50 charge.
If you lose your keys to your apartment send in a maintenance request or contact the office and an additional set will be made for you. The cost of this can range from $20 to $100 depending on if your lock needs to be replaced.
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