Maintenance Request

Maintenance Request

If you have a non emergency maintenance issue, we would like to hear from you. Please send us a message by filling out the form below and we will get back with you within in one business day.

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Resident Resources Information

We provide a free Direct Rent Payment program. This automatically deducts rent from a resident's bank account electronically each month ...
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Live Green Apartments uses energy efficient appliances, light bulbs to light our common areas, and efficient boilers. There are many ...
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To make a rent payment, or a security deposit payment, online with a credit card, click on the link below. The link ...
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Live Green Apartments offers organics recycling for residents at 241 Brimhall St, 2124 and 2130 Como Ave, and 194 Summit ...
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There are many ways to reduce, reuse and recycle materials. Here are a bunch of resources: Recycling A to Z ...
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Need extra CASH? Resident Referral Bonus Current Live Green residents who refer a new person will receive $200 cash, and the ...
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Dripping, Running Water? Let us know now! Dripping faucets and running toilets waste a lot of water. A leaky faucet ...
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General Questions

Some properties have storage units available for residents. Please contact management staff to find out what is available in your building ...
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Residents often ask if live holiday trees are allowed. We do allow them, but we ask residents to use care and follow these guidelines: ...
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Residents may not keep animals or pets of any kind without obtaining, in advance, the written permission of management staff ...
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Only the person or people listed on the lease may live in the apartment. You are welcome to have guests ...
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Residents are allowed to paint the walls of their apartment one of the colors we have designated below. The cost ...
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You may not smoke or vape anywhere in the building, including your apartment. All of our properties are smoke-free (non-smoking ...
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Yes, we rent to students! In fact, since our apartments are located so close to so many colleges and universities, ...
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Equal Housing Opportunity Live Green Apartments prohibits discrimination based on race, color, national origin, religion, sex, familial status (including children ...
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We require a 2 month notice when moving out. It must be received (not sent) on or before the last day of the the month, ...
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The water in our apartment buildings comes from the Saint Paul Regional Water Services (SPRWS). They have a lot of ...
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Any building built before 1978 could have lead paint present. All of the properties we manage were built in the ...
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Many of our properties have off-street parking available. Please contact management staff if you are interested in renting a parking ...
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We do not accept packages or check mail on behalf of residents. Management is not responsible for packages or mail ...
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Plowing Public Streets All residents should sign up on the City of St. Paul’s website to get snow emergency information ...
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The Twin Cities (with a population of over 2.3 million people), like all major metropolitan areas, has crime no matter ...
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Prior to your Move-In First verify your move-in day and time with management staff. If you will have a large ...
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We ask all our residents to be quiet from 10pm to 10am and not to play any loud music or ...
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CRP stands for Credit for Rent Paid. It is a Minnesota State Property Tax form residents of apartments receive each ...
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Renters insurance covers the things that Management is not responsible for, including any damage, loss, theft or injury that occurs ...
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Find a friend to give or sell it to, or post on craigslist.com or twincitiesfreemarket.org. You can also donate household items and furniture ...
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At our dog-friendly buildings we allow dogs that are quiet, not aggressive, and are not extremely energetic. If your dog does not meet all three ...
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The laundry room hours are from 10:00 am to 10:00 pm Monday through Sunday. Please observe the laundry room hours ...
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Your security deposit will be mailed to your forwarding address within 20 days after you have moved out and turned ...
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Rent is due by midnight on the first of the month. We have a late fee if rent is not ...
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Please store your bicycle in your apartment, storage unit, or bicycle rack. Stored bicycles are your responsibility. Management is not ...
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Trash Household trash should be put in the dumpster behind the building. An extra charge applies for the disposal of ...
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Your rent includes heat, water, trash and recycling services. You are responsible for paying for electricity and cooking gas through Xcel ...
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There are many benefits to renting that are often overlooked or not commonly discussed. Many online articles describe some of ...
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Maintenance Questions

When purchasing an air conditioner: Only 5,000-8,000 btu window units are allowed. The wiring in the buildings cannot support larger ...
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Never use any chemicals to unclog a sink, tub or toilet. These buildings have older plumbing that chemicals will damage ...
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An apartment that is too cold can be uncomfortable, while if it's too hot it wastes energy and can cause other ...
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Small nail holes in the walls for hanging pictures are considered “normal” wear and tear in your apartment. Please do ...
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First, use a broom to remove any excess dust and dirt. Next, we recommend using one cup of white vinegar ...
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First Determine If It Is An Emergency Examples of Emergencies drain completely blocked, backing up water dripping through ceiling or ...
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Moisture often builds up in apartments due to their size and age. You may notice moisture on windows, or in ...
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Moisture often builds up in apartments due to their size and age. You may notice moisture on windows, or in ...
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Call your service provider to have them repair your service ...
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If your stove does not work, try to light the pilot lights. There are usually three pilots lights. Two are ...
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Submit a maintenance request and we will come out to repair it. Each machine is labeled with a number/letter code ...
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If a sink, faucet, tub, or toilet has a minor drip, please send in a maintenance request and our maintenance ...
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If possible, have a friend/family member with a second set of keys to your apartment let you in. Otherwise, call ...
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If your smoke detector or CO detector is chirping (beeping intermittently every minute or so), it is not an emergency, ...
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If there is a fire in the building and/or the fire alarm sounds, exit the building through the front or ...
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Residents are responsible for changing their own standard light bulbs. We recommend using a step ladder or stool for safely ...
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If the power goes out in your apartment after using an electrical device: Unplug the device. If it is in ...
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If the gas odor is minor, not intoxicating, one of your pilot lights most likely needs to be re-lit. There ...
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Hot water may take longer to get to your apartment's sink or shower for a few reasons. If you are ...
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